Our Rêve customer service is always prepared to support you. If you don’t find the answers to your questions here, please feel free to get in touch and we’ll be happy to help.
Choosing Rêve Rentals for your event is like unlocking a treasure chest of wonder. Each piece in their collection isn't just furniture; it's a story waiting to join yours. They understand that an event is more than just a gathering; it's an experience, a moment in time that should be both unforgettable and unique.
Booking your order is simple and user-friendly. First, browse the collection online and select your desired items. Next, submit an inquiry through the website or contact customer service directly with your event details and choices. The team will then respond promptly with availability and a detailed quote.
Rêve Rentals has an in-house production team and the ability to source all types of furniture and equipment for any type of event. Simply contact us on marketing@reverentals.ae or 800 REVE and we will work with you to fulfill your specific needs.
At Rêve Rentals, there's no minimum order requirement, allowing flexibility for events of all sizes. However, for logistical reasons, larger orders may be subject to maximum limits based on item availability and transportation.
Absolutely! Rêve Rentals offers personalized consultation services to help select the perfect furniture for your event. Their experienced team understands space, aesthetics, and theme integration, guiding you through their extensive collection to find pieces that match your vision and event requirements.
Yes, you can certainly inspect the furniture before renting. Rêve Rentals encourages clients to visit their showroom to view and choose the perfect pieces for their event. This opportunity allows you to see the quality, feel the textures, and envision how the items will fit into your event space, ensuring complete satisfaction and confidence in your selections.
Additional fees above the rental rate typically include delivery, setup, and breakdown charges. These depend on the event's location, the size and number of items rented, and the complexity of the setup.
Rêve Rentals usually manages the delivery, setup, and pick-up of the furniture for your event. Once you've selected your items and confirmed the rental, their team coordinates the logistics, ensuring everything arrives safely and on time.
Rêve Rentals primarily serves a specific geographical region, often centered around their base location. They might cover the entire city, surrounding suburbs, and possibly wider areas, depending on their capacity and logistics network. It's common for them to extend their services to high-demand nearby cities or regions.
To schedule the delivery time for your rental items from Rêve Rentals, communicate your preferred time frame when finalizing your booking. The Rêve team will work with you to identify a convenient delivery slot based on your event schedule and their logistics.
Yes, Rêve Rentals typically offers setup services for the furniture rented for your event. Their team will not only deliver but also professionally arrange the furniture according to your plan or specifications. This service ensures that all pieces are properly and safely installed, contributing to the overall aesthetics and functionality of your event space.
The rental period for Rêve Rentals usually varies based on your specific needs and the terms of service. Commonly, rentals are structured for a single-day event, but they also offer options for extended rental periods, like multi-day conferences or week-long festivals.
If the furniture from Rêve Rentals is damaged or misplaced during your event, you should immediately inform their team. Typically, a Damage Waiver Fee is included in the rental agreement to cover minor wear and tear. However, for significant damage or loss, you might be responsible for the repair costs or the replacement value, as outlined in the rental terms and conditions.