Privacy Policy
Reve Rentals
Data Privacy Policy
This Privacy Policy was last reviewed and updated on August 13th, 2024.
Introduction
Welcome to the Reve Rentals (“Reve, we, our, or us”) website.
It is important that you read this Data Privacy Policy (“Privacy Policy”) together with our Terms and Conditions (“Terms and Conditions”), which can be found at www.reverentals.ae.
We respects your privacy and is committed to protecting your personal data. This Privacy Policy will inform you as to how we look after your personal data when you visit our Website and fill out any submission forms on our Website regardless of where you visit it from, and tell you about your privacy rights and how the law protects you.
By using the Website, disclosing your personal information, and accepting this Privacy Policy, you expressly consent to the manner in which we collect and process your personal information as described in this Privacy Policy.
Definitions
“User”, “you”, and “your” refers to the individual person that has visited or is using the Website.
“Website” means our website, www.reverentals.ae. Further, the term, “Website” also refers to all of our owned subdomains.
Who we are
The Website is operated by Fete Event Management LLC, a private company registered in Dubai, United Arab Emirates with license number 727926 and with registered office at Building # 14, Warehouse # 10, EBC Warehouse, Dubai Investment Park 2, Dubai, United Arab Emirates.
The information we collect about you
Information automatically collected
Each time you visit access or use the Website, we may automatically collect information about you and the device you are using, including but not limited to:
- information about which pages you visit and which resources you use on through the Services;
- your device’s operating system and platform;
- the type and version of the browser you are using; and
- time zone setting.
Information you give us
We also collect any information you provide to us directly by filling in any of the forms on the Website, which may include the following:
- your name;
- your email address; and
- your telephone number.
Where do we get your information from?
We collect the information you provide to us directly by filling in any of the forms on the Website.
We also collect information directly from your use of the Website automatically. The technologies we use for automatic information collection may include:
- Mobile Cookies. A cookie is a small file placed on your smartphone. It may be possible to refuse to accept mobile cookies by activating the appropriate setting on your smartphone. However, if you select this setting, you may be unable to access certain parts of the Website.
- Web Beacons. Pages of the Website and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us, for example, to count users who have visited those pages or opened an email and for other related statistics.
You can typically remove or reject cookies with your device settings. Many devices are set to accept cookies until you change your settings. If you remove or reject our cookies, it may affect how the Website works for you.
Why do we need your information?
We need the information we collect automatically about your visit to the Website to:
- provide you with the services you request for through the submission of forms available on the Website;
- analyse how visitors use the Website (including behaviour patterns and the tracking of visits across multiple devices);
- improve your online experience; and
- fulfil any other purpose for which you provide it.
We need the information you provide directly, including by filling in any of the forms to:
- contact you with information and offers, including third party offers, suggestions and recommendations of products and/or services which may be of interest to you;
- provide services to you;
- comply with our regulatory or legislative requirements; and
- fulfil any other purpose for which you provide it
You do not have to give us any information or confirm that the information we have obtained from other sources is correct.
Who do we share your information with?
We respect your privacy and only disclose personal information that we collect, or you provide:
- To our affiliates.
- To third parties for the purposes of providing you services you avail including but not limited contractors, service providers, and other third parties.
- To fulfil the purpose for which you provide it.
- For any other purpose disclosed by us when you provide the information.
- With your consent.
- To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
- To enforce our rights arising from any contracts entered into between you and us, including the Terms and Conditions, and for billing and collection.
- In response to a legal request or when required by law to protect our rights, privacy, safety, or property.
- If we believe disclosure is necessary or appropriate to protect our rights, property, or safety, or that of our customers, clients, vendors, or other associates. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
We use analytics tools (including but not limited to Google analytics) to collect details of how you use the Website, as well as anonymous data that you enter into our forms. We do this to help us analyse how visitors use the Website (including behaviour patterns and the tracking of visits across multiple devices). All the information that is collected is anonymous and is only used to improve the Website and services.
We also may use a number of third parties to supply us with products and services. In such event, we will only share your information with our suppliers where it is necessary for them to provide us or you with the services that are needed.
Where is your information stored?
Your information is stored on servers and filing systems in the United Arab Emirates.
The Website may, from time to time, contain links to and from the websites of third parties (e.g. payment processing sites, or offers). If you follow a link to any of these websites, please note that these websites have their own terms and conditions, privacy notices and cookie notices and we do not accept any responsibility or liability for those notices or your use of those websites.
Unfortunately sending information via the internet is not totally secure. Although we do our best to protect your information, we cannot guarantee the security of any information you transmit to the Website; any transmission is at your own risk. Once we have received your information, we will use commercially reasonable procedures and security features to prevent unauthorised access.
How do we protect your personal information?
We are concerned with keeping your data secure and protecting it from unauthorised disclosure. We implement a variety of security measures to ensure the security of your personal data on our systems.
How long do we keep your information for?
We only keep your information for as long as we need it.
If you provide information directly to us by filling in the forms on through the Website we will keep your information for no more than the number of years required by law from the date you cease to have any active accounts with us. We keep your information for this long so that we can:
- ensure we contact you with information on services, suggestions, offers and recommendations relevant and appropriate to you;
- deal with any issues or concerns that you may have about how we handled your account;
- bring or defend any legal claims;
- comply with regulatory audit requirements.
What rights do you have?
Under the data protection rules, you have a number of rights in respect of your information, which include the right to:
- access your information;
- withdraw your consent to the processing of your information at any time;
- ask us to make changes to the information we hold about you to make sure that it is accurate and up to date;
- delete or erase your information (sometimes called the right to be forgotten);
- stop or restrict our processing of your information;
- object to our processing your information;
- not be subject to automated decision-making; and
- request the transfer of some of the information we hold about you (known as data portability).
If you would like to exercise any of your rights, please contact us at marketing@reverentals.ae or events@fetedubai.com. Please note that an archive copy of any information provided to us may be retained by us for our records and for audit purposes.
You have the right to request a copy of the information we hold about you by sending your request in writing to us at marketing@reverentals.ae or events@fetedubai.com
You can unsubscribe from our emails at any time by clicking on “unsubscribe” at the bottom of the email or writing to us at marketing@reverentals.ae.
Making a complaint
If you have any questions, concerns or complaints about the way we process your personal information, please contact marketing@reverentals.ae or events@fetedubai.com
If you are not happy with the way we have handled your complaint or are still concerned about our handling of your personal information, you can lodge a complaint with the relevant privacy supervisory authority.
Changes to this Privacy Policy
We may change this Privacy Policy from time to time. If we make any substantive changes related to how we collect or use personal data, we will change the content last updated date below. Other changes including grammar or spelling corrections will automatically update the timestamp at the bottom of this document.